The La Quinta Inn & Suites Cleveland Airport West was recently named a 2014 TripAdvisor Certificate of Excellence award winner!
Directly across from the Great Northern Mall with plenty of dining options and conveniently located off I-480, the La Quinta Inn & Suites Cleveland Airport West in North Olmsted OH, is less than 20 minutes to Downtown Cleveland with easy access to I-480, ...see moreI-90, and I-80 (Ohio turnpike). Just 4 miles from Cleveland Hopkins International Airport (CLE), we offer free shuttle service and a STAYGO promotion as well.
Being in close proximity to Nasa Glenn Research, Moen, Cleveland Airport, Rock N Roll Hall of Fame, IX Center, Cleveland Indians, Oberlin College and Cleveland Relocation, you are right in the middle of all the action.
The hotel features 42 inch plasma TVs with 72 cable channels and 3 free HBOs, an indoor swimming pool and hot tub, free wifi, microwaves and refrigerators, guest laundry, meeting facility, and 24 hour on site fitness and business center.
Start your day off right with a free newspaper and our Free Bright Side BreakfastTM served each morning near the lobby. We look forward to your stay with us.
Free parking is available to our guests during their stay with room for your bus or RV.see less
Amenities & Services
Free Bright Side Breakfast
Free Wireless High-Speed Internet Access
Free Local Calls
Meeting Facilities Available
Guest Laundry Facilities
Indoor Swimming Pool
Airport Shuttle Available
Airport Shuttle Notes: Available hours are 6:30 AM to 10:00 PM
Local Shuttle Available
Local Shuttle Notes: Available hours are 6:30 AM to 10:00 PM
Free Bright Side Breakfast®
Hot and cold cereal
Bread and muffins
All-you-can-drink coffee and juice
Additional Breakfast Items:
Sausage or Bacon
11,000 La Quinta Returns points for a free night stay.
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Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM
Guest Room Amenities
Free wireless high-speed Internet access
Microwave in some rooms
Refrigerator in some rooms
Premium Cable Channels
Iron with Ironing Board
TripAdvisor Traveler Rating:
Most Recent Reviews:
"It was a comfortable nights sleep - clean - no frills"
Reviewed Aug 18, 2014
Howard C | West Hempstead, New York
About what I expected. Beds were comfortable and bathroom clean. My 7 year old son and I stayed here while attending the national sports collectors convention at the expo center. We used the pool and hot tub which were clean (perhaps a bit over chlorinated) and basic. Seemed like they could use a lesson in service - I don't think any of the employees said a word to us except during check in and out at the front desk (inclusive of no one offering to help with our luggage - which I would have refused anyway.)
Someone from corporate should look very closely at this poorly run property.
After checking in, I did in fact call the La Quinta customer service and expressed my concerns and they seems t care but nothing was done to improve our stay.
Our company put us here for 4 nights at $105.00. The rooms are so small that with luggage and lap tops we are falling over each other. The tiny bathroom is a joke but it is clean.
The lobby is cramped and the manager (with the hat) is on his cell phone constantly and speaks to you with out looking up.
In three days, the hallways were never vacuumed and the elevators had muddy footprints from the rain and were never cleaned.
The bed is OK and the pillows are useable, but the linens have seen better days.
We have told everyone on this business trip to avoid this property as no one seems to care about the surroundings and if you want to speak to the front desk personnel, catch them outside, smoking on one of their numerous breaks!
We are Elite members and have stayed at some nice locations with La Quinta but this one is a big disappointment and will be avoided at all costs!
Although it states this hotel is "smoke-free" I found that to not be true. The lobby itself smells strongly of cigarettes as did the halls.
They put me in room 210 which was just across from the elevator. The little time I had to sleep was interrupted repeatedly by other travelers coming and going especially in the morning.
The AC was on high cold when I entered and it was freezing! I tried the "Fan Only" to take the chill off but my widow was by the lobby entrance where all the smokers hang so the "fresh air" was anything but. Next I tried the heat on low and I thought a fire was going to start! It clearly was out of order and now I really had a smokey smell in my room.
Turns out the mass AC was really on to hide an unpleasant stale odor.
The room "looked" clean but the bedding and pillows were NOT!
If I had to guess they were either washed with too many other items, too little soap or not at all. Ick.
In the early morning a male housekeeper began LOUDLY knocking on doors shouting HOUSEKEEPING! each time. I had my DND tag out but at 10:30 I too received a loud knock and yell, so I yelled back... "Don't you see my Do Not Disturb tag!"
I received no response. Check out was 12 so it seemed very, VERY rude.
I reported this (kindly) to the front desk gal. I never like to be nasty to any working person especially if they aren't ultimately responsible. She was sympathetic to my rough night but no compensation was offered and I did not ask for any.
My main concern was that fire hazard in the room and that it should be addressed.
I have since received an email from La Quinta to comment which I did and I received a response stating my complaints would be addressed and my account adjusted (what amount wasn't specified). So far no adjustment has been made to my credit card.
The hotel is conveniently located among a number of shops and restaurants. The rooms are clean, comfortable and fair priced! Welcoming and friendly, the staff make staying away from home a pleasure. Whenever I travel to Cleveland I will be staying at the LaQuinta in North Olmstead. Doina makes the best cookies!!!
The location is right across from a mall and lots of restaurants nearby and off the an interstate. The hotel is nice and the beds/pillows are comfy. The breakfast was typical of most continental breakfasts but still satisfying. The only complaint would be the rooms are a bit smaller than expected. Other than that I would stay there again.
North Olmsted, OH
Local Time: 2:02 AM (Eastern)
Local Temperature: 70.9°F 5-day Forecast
Stay & Go at La Quinta Inn & Suites Cleveland Airport West Say goodbye to airport parking fees and turn your next ordinary trip into a pleasurable journey with our Stay & Go parking package.
Whether you're traveling on business, a leisure getaway, or a family vacation, La Quinta has the right hotel accommodations for you. Take advantage of free Internet access, free breakfast, and comfy beds offered at La Quinta Inns & Suites. You'll find the best rates online, the widest variety of room options, the most reliable hotel info, and more on LQ.com. Thank you for considering La Quinta Inns & Suites for your hotel travel plans!