Room was reserved on their website it gives you an option for up to 4 people in a room. At check in told that no more than two people to a room and that in the morning have to find another place to stay. The hotel was booked solid so they didn't have extra rooms. The main office was no help. Never again would i recommend this [--] hole franchise to anyone.  
 
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Stayed here for business. Close to subway (5 minute walk). Some good restaurants within a block or two. Friendly and helpful front desk staff. Rooms are a bit small but clean. The main problem with the hotel was the noise. You could hear everything in the hallways and with some other guests partying, it was loud late into the night/early morning. The price is very good considering the other choices in the area but you may want to bring ear plugs.  
 
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I went to NY for a wedding. I've been to New York City before, so I was happy to have a hotel in a nice neighborhood in Brooklyn since that's where the wedding was. I felt safe walking around on my own. It was easy to take the subway to Manhattan to see some sights. The hotel was being renovated but that didn't inconvenience the guests. The people who work in the hotel, from the desk clerks to the housekeeping staff, were nice and friendly and helpful. I appreciated the complete free breakfast and the free wifi with easy-to-get-to outlets for charging my devices. There's a wide variety of places to eat within a few blocks. I flew in so I didn't need to park, but that may be a problem for people with cars.  
 
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Stayed here 2 nights and it was a good stay. The front desk staff was helpful and very pleasant! We had a room next to the ice machine, I asked for a different one and he did his best and found one! The rooms are small but nice, no frills but clean and the beds are good. You're staying in NYC and the price is excellent. Breakfast is included, it's basic, bagels, toast, yoghurt and make your own waffles.  
 
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Overall a very nice hotel in an ok part of town - a couple blocks from the subway. Very comfortable room, friendly staff, but in our room the door was paper thin and we could hear everything that was goin on in the hallway - a late night phone conversation, people talking while waiting for the elevator, and the cleaning staff at the crack of dawn. I use a white noise app on my phone to drown out ambient noise, but it wasn't enough. Nevertheless, I would stay here again.  
 
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