We went 20+ miles out of our way to stay at this La Quinta because they offered an "apartment" with 2 rooms, 2 queen beds, a living room. I had reserved around 2 weeks in advance. When we got there, the lady at the front desk informed us that the room had become "unavailable" (all she could tell me) and they would put us in a different room. They did discount the room a bit, and it was still a very nice room. However, instead of a second queen bed, my kids had to sleep on a VERY uncomfortable pull out couch. They also had a problem getting us some fresh towels when we asked for them. I had asked for them at 3pm in the afternoon, but didn't actually get the towels until 10:30pm that night. Apparently they were all in the wash at the same time, or so I was told. The lady at the front desk suggested I call the general manager the next week (as she doesn't work on weekends apparently) and gave me her card. Starting the next Monday,I called for her for 5 days straight, as well as leaving messages for her to call me back. She was always "unavailable". I simply wanted to discuss why they did not call us to inform us that the room we had booked was not the one we were going to get. One other problem was the breakfast. We stayed down in the breakfast area trying to eat for 45 minutes, and the whole time nobody refilled much of anything, including all of the drinks (water, orange juice, apple juice, etc.). Just empty pitchers sitting there. Very low selection of items with breakfast. Not getting things exactly right is not the reason we won't be going back to this Hotel. It is the fact that the general manager is apparently not willing or available to speak to a customer about their concerns.  
 
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Only thing I think that could have been better would be having the pool area open later. They were awesome in accommodating my dog. The hotel staff were friendly with her and that goes a long way in my book.  
 
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We have stayed here several times and enjoy this hotel. The rooms are clean and staff are friendly. The breakfast is always good as well. We will continue to use this hotel. Thanks again for another good experience.  
 
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We enjoyed our 3-nite stay with our mini-Schnauzer (they don't charge extra for a pet).The staff was friendly and helpful (especially Jessica and Kyle). We booked a double queen standard and it was a nice sized room and nicely furnished with flat screen tv. There wasn't a chair for the table/desk but Jessica was able to locate an office chair for me. The beds were pretty firm, pillow top and we slept good. The breakfast was better than most (real bacon, scrambled eggs, belgian waffles, etc). I love the coffee/latte/hot chocolate machine that is available all hours. The only negative was the slippery/sticky tile in the lobby/hallway. They mop and when it dries, it leaves a cleaner/residue that is icky to walk on. Someone needs to strip and buff the tile and it would be perfect. Stop using that floor cleaner and just dry mop or buff.  
 
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This is a good, basic La Quinta. Clean room and bathroom. Great towels. The breakfast was basic but not much selection left since there was a large group of students in the breakfast area. Overall, good.  
 
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