The La Quinta Inn & Suites Chicago Downtown was recently named a 2014 TripAdvisor Certificate of Excellence award winner!
Nestled in the heart of Chicago's financial district, just two blocks from Willis Tower (formerly known as Sears Tower), the La Quinta Inn & Suites Chicago Downtown offers convenient access to popular Chicago attractions in addition to upscale services that will keep you refreshed and produc...see moretive.
Shopping, dining, and entertainment venues are within easy reach thanks to the hotel's close proximity to public transportation and downtown attractions (such as the theater district). Walk to the Willis Tower and choose from a variety of area restaurants including Argo Tea Company, Pot Belly, and Chipotle (all adjacent). Try one of our packages Shop at nearby State Street Mall or The Magnificent Mile before heading to a game at United Center (Chicago Bulls, Blackhawks), US Cellular Field (Chicago White Sox), Wrigley Field (Chicago Cubs), or Soldier Field (Chicago Bears). See all upcoming events
Enjoy free wireless high-speed Internet access, a 24-hour business center, well-equipped fitness center, refreshing indoor swimming pool, and much more at the La Quinta Inn & Suites Chicago Downtown. Take advantage of our Free Bright Side Breakfast each morning of your stay.
La Quinta Returns members are welcomed with express check-in and a free newspaper delivered to their room. In addition to free wireless high-speed Internet access, each spacious guest room includes a 32-inch flat-screen TV w/popular cable channels (including radio channels), coffee maker, hair dryer, iron w/ironing board, free local calls, and more. King bedded guest rooms and suites also include a microwave and mini refrigerator.
Unwind and order your favorite dish for delivery to your room!
The La Quinta Inn & Suites Chicago Downtown features a contemporary design that is both functional and environmentally friendly. This location participates in the city's Green Roof Program. Green roofs help keep cities healthy and help conserve energy because they work to lower surrounding urban heat temperatures. Green roofs also help reduce storm water runoff, improve water quality and create conditions for longer-lasting roof systems.
The Chicago Downtown location also employs "district cooling", an innovative system that significantly reduces our carbon footprint by eliminating the need for legacy equipment such as boilers and a central plant located at the property. This also helps to create a more energy-efficient and well-maintained distribution network.
Please Note: Free parking is not available. Parking is available at 201 West Madison Self Park, adjacent to the hotel, for $45 per day.
Cancel by 6pm 24-hours prior to arrival to avoid no-show fees.
Minimum age to check-in is 21 years old
Free Bright Side Breakfast®
Hot and cold cereal
Bread and muffins
All-you-can-drink coffee and juice
Additional Breakfast Items:
Mon-Fri - Scrambled Egg
24,000 La Quinta Returns points for a free night stay.
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Check-In Time: 3:00 PM
Check-Out Time: 12:00 PM
Guest Room Amenities
Free wireless high-speed Internet access
Free high-speed Internet access in all rooms
Microwave in some rooms
Refrigerator in some rooms
Premium Cable Channels
Iron with Ironing Board
TripAdvisor Traveler Rating:
Most Recent Reviews:
"Business and Pleasure at Windy City"
Reviewed Jul 18, 2014
A TripAdvisor Member |
Great Location, Great Service, Friendly and Helpful Staff, Breakfast Choice was very good and surprising. Parking rates reasonable for a large city, if you've never experienced it just prepare yourself for it.
The location was ideal for my recent business trip. It was close to nearby train stations and walking distance to the office I was visiting. We arrived late and were treated by friendly front desk staff, but found all area restaurants were closed and we ended up taking a cab to Greek Town for dinner. Not what we had hoped!
Our room was spacious and beds comfortable. We were given a room on the second floor just around the corner from the breakfast area. The shades were not in working order and we woke up just before 6:00 to a bacon smell so strong it was difficult to go back to sleep. I would not recommend a stay on the second floor. At our request, we were moved to the 8th floor for our second night. Although identical, the second room was in great shape, the view was nice and it was very quiet.
All in all, it was an average experience. I would look for something else in the area as I'm not sure it was a $250/night experience.
The hotel was clean, reasonably priced, had a good location, and included breakfast. We did not use the pool or other amenities but if they were as well kept as the room I am sure they would be satisfactory. La Quinta is a good choice for Chicago tourists.
"Great location and hotel, terrible customer service"
Reviewed Jul 11, 2014
NELove | Boston
The location and the hotel itself was great! Loved the room- it was spacious, comfortable and clean. The breakfast was awesome- lots of variety (although it would be so much nicer if real dishes, cups and silverware were used--and much better for the environment!)
My main issue with the hotel was the front desk staff who I found to be rude and unhelpful. I called the night before check out to request a late check out since I was traveling with small children and our flight was later in the afternoon. The woman I spoke with said I would need to call back in the morning but that a late check out could usually be accommodated around 1:00 or 1:30 and sometimes even later. When I went down in the morning to request the late check out, the man and woman (Amanda) working the front desk could not have been ruder. I explained the situation and he said "1:00". I said that the extra 30 min would be helpful and in the same rude tone he said "1:00". I asked if there was any flexibility and he said "1:00". At this point, the one word answers, sighs and eye rolls by him and Amanda were not appreciated. I noted that the woman I spoke with the previous night made it seem like there was a bit more flexibility and again he said "1:00". Amanda stated that they find out from housekeeping when late checks out can be, which I understand but neither of them made any calls or asks to housekeeping while I was standing there. They were both rude and not accommodating at all. I told them both that I would appreciate all employees getting on the same page and they both just stared at me.
I completely understand if 1:00 is the policy. If that is the case, then I believe that all front desk staff need to be informed (i.e.: the woman I spoke with in the evening) and all front desk staff need to review basic courtesy when dealing with customer requests. A simple explanation about the policy and why would have gone a lot further in my book than a reiteration of the time "1:00" said with attitude. This interaction really tainted my otherwise excellent stay.
Very pleased with the hospitality in this hotel. They workers greeted as you came in and out. The breakfast was amazing so if traveling with kids plenty of options and great service. It is also in a great location if you are going for travel.
United Center (Chicago Bulls, Blackhawks),
Soldier Field (Chicago Bears),
Argo Tea Company,
Italian Village Restaurant,
Pot Belly Sandwiches,
Entertainment & Shopping
Civic Opera House ,
Symphony Hall ,
State Street Mall ,
The Magnificent Mile,
Gold Coast ,
Local Time: 7:19 PM (Central)
Local Temperature: 65.1°F 5-day Forecast
75 Minute Wendella Chicago River Architecture Tour Chicago River provides the ultimate setting to view these magnificent structures.
Macy's Shop Till You Drop No visit to Chicago would be complete without a visit to the legendary Macy’s State Street store!
Shedd Aquarium Get acquainted with beluga whales, dolphins, sea otters and penguins, at the Shedd Aquarium, which recently under went a $55 million renovation!
SKYDECK Chicago Package Experience the Ledge-the newest attraction at Willis Tower SKYDECK Chicago (previously know as the Sears Tower)!
The Art Institute of Chicago Art is a reflection of life. Come experience Chicago life at its finest at The Art Institute of Chicago.
Whether you're traveling on business, a leisure getaway, or a family vacation, La Quinta has the right hotel accommodations for you. Take advantage of free Internet access, free breakfast, and comfy beds offered at La Quinta Inns & Suites. You'll find the best rates online, the widest variety of room options, the most reliable hotel info, and more on LQ.com. Thank you for considering La Quinta Inns & Suites for your hotel travel plans!