The Operation

At La Quinta, you can trust that you will always be held to realistic standards and asked to handle every aspect of your hotel in a reasonable manner. You can also trust that everyone in the system will be expected to maintain a level of quality that will ensure a satisfying guest experience and reinforce the positive perception of every other La Quinta hotel.

That's because we only ask of you what we ask of ourselves.

As an owner-operator of over 700 properties, we know through more than 40-years experience what it takes to most efficiently and effectively manage the daily demands of hotel operations.

"They offered an extremely good area of protection. We wanted to be the only game in a large part of town. Adherence to quality standards comes naturally for them. When you run your own hotels like they do, you have a unique understanding of operating needs. These guys know how the shoe fits, they wear the same shoes we walk in. They are a company to watch. They're doing well financially and operationally. Wish I had bought stock in them a year ago."
– Vijay Dandapani (La Quinta Inn, Manhattan, NY)

Quality Control

Every property in a hotel chain depends on every other property to reinforce their brand perception among their target markets.

A happy guest at one hotel will transfer that good feeling to all hotels within the system. That translates into business that goes right to the bottom line. An unhappy guest damages us all. Especially because an unhappy guest complains... to everyone they know.

Quality control is essential to the success of a franchise hotel system. It's all about the guests.

This is where we stand out by standing our ground. We have strict, enforceable contract terms. Poor operators are expelled and marginal operators are not awarded additional franchises. And, we reward up to .5% of our royalty fee to franchisees based on their performance in our Guest Satisfaction Survey.

Management Systems

Strong management systems give you the tools you need to maximize your operations... and your revenue.

We offer a simple, but powerful Windows-based direct interface to our Property Management System. Reservations feed directly to PMS at your property, providing seamless inventory reconciliation. Our system is superior to other hotel systems because it compiles a large, effective database of information on every guest statistic that remains in the database, accessible by the property indefinitely. While some systems drop data after 10 days, our data remains, enabling you to compare stats, analyze business, check revenues by company, anything you want.

In developing effective marketing programs, information is definitely power.

Case History: La Quinta Inn, Manhattan, NY

Conversion, 182 rooms, opened 12/01/02
This property brought the La Quinta brand into uncharted territories, in the heart of the Big Apple. This location continues to be on track as one of the brand's most stellar performers. In the past three year, it surpassed 100% Occupancy Index consistently every month and shows an incredible growth in year-over-year ADR Indexes - with competitors of upscale full-service brands.